About face-to-face waiting on customers sale
About face-to-face waiting on customers sale
At Ryunosuke TOKYO, we believe that it is important to directly see, touch, try on, and talk with a stylist when purchasing clothes.We will provide Ryunosuke TOKYO items while staying close to each and every customer.
Ryunosuke TOKYO has stopped the season system.
New products can be ordered semi-permanently. It's not too late because it's the product of the past season when you want it, you can order the product of the past season at any time.
1. Reservation
Reservations are required.Reservations can be selected from the product purchase screen. Please do not hesitate to contact us.
We will let you know when and where you want it.
The venue will be rented from Interspace.
We will try to be as close to the customer's nearest station as possible.
2. Counseling and measurement
Measurements will be taken during counseling.It takes about 1-2 hours.
We recommend that you have plenty of time to visit us.
I, the designer, will respond directly.
By communicating carefully, we will make the size that suits each customer.
We will provide higher quality products.
3. Measurement
Please wear one of the samples and make an image.The sleeve length of the jacket and the neck circumference of the shirt can be customized according to the customer's own size.
Relax and be natural when taking measurements.
Please feel free to contact us if you have any concerns.
4. Completion and fitting
We will carefully make the product after payment is received from the customer.*In the case of two payments, it will be after the first payment.
The long-awaited completion is about a month to a month and a half.
*Completion may be delayed. If we are late, we will contact you.
We will inform you of the production status of the product by e-mail.
(After payment, when the materials are ready, at the start of sewing, at the end of sewing)
You can choose to have it delivered directly or by courier.
If it's your first time tailoring, it's a good idea to have the product delivered directly to you so you can try it on.
After-sales follow-up is available for 5 months from the date of order (excludes damage due to intentional negligence and sudden changes in body shape-approximately 4cm or more-) free of charge.
Please contact us if you have any questions.